Podmínky služby

1. Seller. Henwell Naturals, 60 Rue François Ier, 75008 Paris, France. Contact: support@henwellnaturals.com.

2. Products. Henwell Flock Shield is a non-medicinal feed supplement for chickens, made from plant extracts. It is not a veterinary medicine and is not intended to diagnose, treat, cure or prevent any disease. Descriptions and photos are as accurate as possible.

3. Prices. Prices are shown including all taxes, with free shipping. Henwell may change its prices at any time; the price that applies is the one shown when you order.

4. Orders. The order is concluded once payment is validated. We may refuse or cancel an order in case of fraud, obvious pricing error or stock shortage (full refund).

5. Payment. Secure payment by the methods offered at checkout. Payment is taken when the order is validated.

6. Delivery. 8 to 14 business days after the order, with a tracking link. See the shipping policy.

7. Withdrawal and guarantee. 14-day legal withdrawal period; in addition, a 90-day money-back guarantee, detailed in the refund policy.

8. Legal guarantees. You benefit from the legal guarantee of conformity and the guarantee against hidden defects, under applicable law.

9. Offers and gifts. Offers (discounts, free gifts with 3 or 6 pouches, Black Friday) are valid for their stated duration and while stocks last. Digital gifts (e-book) are sent by email; the gift card and shipping protection are subject to the conditions shown with the offer.

10. Liability. Follow the stated dose and store the product in a dry place, away from heat and out of reach of children. Henwell is not liable for use that does not follow the instructions.

11. Personal data. See the privacy policy.

12. Disputes. Governing law: French law. In case of a dispute, please contact us first; you can then use the European online dispute resolution platform (ec.europa.eu/consumers/odr) free of charge.